(571) 386-1075

Owner FAQs

Answers to your common questions

Am I required to make my property available to Section 8?
No, that is up to each owner. We will gladly work with Section 8 tenants at the owners request.

Are you licensed?
All of our property managers and leasing team members have a real estate license.

Can I reach you after hours?
Yes.  Tenants are encouraged to call/email their property manager directly in the case of emergencies like: fire, flooding, criminal activity or natural disasters.  All other requests can be submitted through our owner/tenant portals and a response will be received within 24 hours.

Can you put the money directly into my account?
That’s the way we prefer. If you choose that option you will actually receive your funds more quickly.

Do I get to see the lease or sign it?
You have access to all official documents related to the lease relationship except the tenants’ credit report and application due to the sensitive information provided and privacy issues.

Do you sell real estate too?
Yes.  If you decide to sell or buy your property and you do not have an established relationship with a real estate agent, we would be honored recommend an agent to represent you. However, if you were referred to us by your real estate broker, we will contact him/her on your behalf to alert them and help you in any future transactions. It’s ethical and fair.

How and when do I get my checks?
We disburse to our clients within 10 days from rent receipts. Remember we need to make sure the funds have cleared the bank. 

How is rent collection handled?
Tenant has the ability to pay rent online, by mail, or drop off at any of our office locations.

How long of a lease do you sign?
Typically we sign 12 months leases and re-assess the property conditions, market value and tenants’ payment history before offering a renewal. Also, we insert new laws that might benefit you in the new lease. Things change from time to time and you need to be protected.

How much security deposit do you charge the tenant?
One full month’s rent is collected before every lease. Additional Security Deposit is also collected on instances that the tenant is offered the option to mitigate any risk associated to their application background. Under Virginia law we may not collect a security deposit in excess of two months rent.

How soon can you start managing my property?
We can start the management of your property as soon as we have received an executed management agreement by the owner. 

What type of properties do you manage?
We manage all residential properties such as single family homes, townhomes, and condominiums. 

What type of reports do I get and how often?
You will receive a monthly Property Statements that includes income, expenses (including associated invoices and support), and maintenance escrow balances. We also provide an annual Property Statement and IRS required forms.

Who holds the tenant security deposit?
We do, remember the Security Deposit is the tenants unless the lease has ended and there is a valid reason under the lease to withhold some of the deposit. Since we manage the property and we are versed with the requirements of the law, you are better off letting us handle the Security Deposit.

Contact Us

Pearson Smith Property Management

43777 Central Station Dr
Suite 390
Ashburn, VA 20147
1751Pinnacle Dr
Suite 600
McLean VA 22102
46161 Westlake Dr
Suite 340
Sterling, VA 20165
1507 Dodona Terrace
Suite 100
Leesburg VA 20175
T: (571) 386-1075

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